How to Book

 

We hope that, having looked through this website, you will decide to book with YSE. To check availability or ask us any questions, please email us on sales@yseski.co.uk or telephone 0845 122 1414 (local rate – max 3.36p per minute), or 01935 816550. From overseas, dial +44 (0)1935 816550.

 

Our office is open from Monday to Friday, 9am to 6pm (9 to 5.30 from May to October, closing at 4pm on Fridays) and on some Saturday mornings from October to April. At all other times, please leave a message or send an email and we will reply as soon as we re-open.

 

If the holiday you want is available, you may hold an Option for up to three days. The Option will expire automatically, but please contact us if you want to extend it or if you require any more information before booking.

 

If you decide to proceed, please let us know, then send a completed and signed Booking Form with a deposit of £150 per bed. Please note that we cannot confirm any flights until we have received your Booking Form. If you delay sending this to us, it may result in no flights being available for some or all of your party.

 

PAYMENT

The Party Leader must handle all aspects of the booking and make one single payment. If we are required to debit more than one credit or debit card in respect of a group booking, we may charge an administration fee of £25 per booking.

 

Payment can be made by credit card, debit card, cheque or bank transfer. Cheques should be made payable to YSE Limited.

 

If you wish to pay via Bank Transfer (BACS or FPC) our bank details are:
Nat West
Account name: YSE Ltd
Sort code: 60-19-12

Account number: 26089149

The above account is for sterling payments only. If you wish to pay in euros (IBAN, BIC/SWIFT) or from overseas, please contact YSE for alternative bank details and the relevant exchange rate. 

 

Please check that bank charges are not deducted from the YSE balance.  We will add any bank charges incurred by us onto your booking.

 

If you are booking within eleven weeks of departure, we will require full payment with the Booking Form. We cannot accept personal cheques for bookings made within 14 days of departure.

 

Please note that all credit card payments (deposits and balances) will be subject to a 1.5% fee. Payments by debit card or cheque do not incur a surcharge. We do not accept AMEX cards.

 

Any late payments may incur a further 2% charge.

 

CONFIRMATION AND INVOICE

On receipt of your Booking Form (and payment) we will email you a Confirmation and Invoice, which you should check carefully as we will issue your flight tickets using this information, so it must be accurate.

 

The Confirmation and Invoice will state the balance still due to YSE and the date by which your payment must reach us, ten weeks before departure. No further reminder will be sent, but you may tick the automatic payment box on the back of the Booking Form to be sure that payment is taken on the correct day.

 

If, having received your Confirmation and Invoice, you wish to change any details, please email or call us. Some changes may incur amendment fees as laid out in the Booking Conditions.

 

TICKETS

Two weeks before departure, as long as we have received full payment, all names, and confirmation that all party members are insured, we will email your travel documents including your e-ticket(s). Please check these carefully and let us know if any details are incorrect. As stated above, late changes may incur amendment fees.

Booking Form

 

We must have a signed Booking Form from every Party Leader.

 

There are two versions of the form to download:


1) If you would like a Booking Form that you can print and fill in by hand, sign and post or fax, please click here.


2) If you would like a Booking Form that you can save onto your computer, complete it on-screen, save it again and then email to us as an attachment, or print, post or fax, please click here.

You must use Adobe Reader to fill in this form on your computer. Click on the link below for a free download. Please note that the form does not fill correctly using other programmes eg. Preview.