How to Book
We hope that, having looked through this website,
you will decide to book with YSE. To check availability or ask us any questions, please email us on firstname.lastname@example.org or telephone 0845 122 1414 (local
rate – max 3.36p per minute), or 01935 816550. From overseas, dial +44 (0)1935 816550.
Our office is open from Monday to Friday, 9am to 6pm (9 to 5.30 from May to October, closing at 4pm on Fridays) and on some Saturday mornings from October to April. At all other times, please leave a message or send an email and we will reply as soon as we
If the holiday you want is available, you may hold an Option for up to three days. The Option will expire automatically, but please contact us if you want to extend it or if you require any more information before booking.
If you decide to proceed, please let
us know, then send a completed and signed Booking Form with a deposit of £150 per
bed. Please note that we cannot confirm any flights until we have received your Booking Form. If you delay sending this to us, it may result in no flights being available for some or all of your party.
The Party Leader must handle all
aspects of the booking and make one single payment. If we are required to debit
more than one credit or debit card in respect of a group booking, we may charge
an administration fee of £25 per booking.
Payment can be made by credit card, debit card, cheque or bank transfer. Cheques should be made payable to YSE Limited.
If you wish to pay via Bank Transfer (BACS or FPC) our bank details are:
Account name: YSE Ltd
Sort code: 60-19-12
Account number: 26089149
The above account is for sterling payments only. If you wish to pay in euros (IBAN, BIC/SWIFT) or from overseas, please contact YSE for alternative bank details and the relevant exchange rate.
Please check that bank charges are not deducted from the YSE balance. We will add any bank charges incurred by us onto your booking.
If you are booking within eleven weeks
of departure, we will require full payment with the Booking Form. We
cannot accept personal cheques for bookings made within 14 days of
Please note that all credit card payments (deposits and balances)
will be subject to a 1.5% fee. Payments by debit card or cheque do not
incur a surcharge. We do not accept AMEX cards.
Any late payments may incur a
further 2% charge.
CONFIRMATION AND INVOICE
On receipt of your Booking Form (and payment) we will email you a Confirmation and Invoice, which you should check carefully as we will issue your flight tickets using this information, so it must be accurate.
The Confirmation and Invoice will
state the balance still due to YSE and the date by which your payment
must reach us, ten weeks before departure. No further reminder will be
sent, but you may tick the automatic payment box on the back of the Booking Form to be sure that payment is taken on the correct day.
If, having received your Confirmation
and Invoice, you wish to change any details, please email or call us. Some
changes may incur amendment fees as laid out in the Booking Conditions.
Two weeks before departure, as long as we have received full payment, all names, and confirmation that all party members are insured, we will email your travel documents including your e-ticket(s). Please check these
carefully and let us know if any details are incorrect. As stated above, late changes may incur amendment fees.